Day Too Short?  To Do List Too Long?
If you're running a membership program, I'm not at all surprised to hear that.

You don't have to run a membership program very long to come to a vivid realization... the more successful you are, the harder your job becomes.  Plus, as much as you WANT to grow, you have to wonder how you'd actually get through the day if even more work was coming in.

There are people tugging at you, meetings to schedule, financial details to track, newsletters to create, social media to post... and somewhere on top of all of it, you're making time to take care of members because you really DO care about their experience and about the difference that you want to make in the world.  

My team is here to take care of YOU by providing productivity strategy and administrative support in exactly the way you need to do your best work, every day.


My name is Joy Duling and I know how much dedication it takes to grow a membership-based organization because I've walked in your shoes.  Not only have my team and I been supporting associations and other member-based organizations since 2005, I've also launched membership programs from scratch and done the work necessary to grow them to sustainability.

I've planned countless events, facilitated hundreds of Board meetings and I've advised membership program leaders on the best ways to get people to join, engage and renew. 

I know your job isn't easy. 


Want to know the secret to scaling up... as painlessly as possible?

A seriously amazing team... one that cares about your members and your success as much as you do.

As I've built my own membership programs and have supported clients in creating and growing theirs, I've learned a thing or two about the kind of people you need to surround yourself with in order to be successful.

Every single person on the team needs to be:

  • Committed to creating an exceptional member experience
  • Very comfortable with technology
  • Eager to learn new skills
  • Able to bring great ideas to the table and open-minded enough to embrace ideas brought forward from others
  • Masterful at multi-tasking
  • Proactive in problem-solving

Over the years, I've been blessed with a talent for finding those people... and the good news is that I can put them to work for you, too.

            

What Clients Say...

"Vital Resource"
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"Capable"
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"Tireless"
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"Professional"
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"Efficient"
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"Talented"
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"Utmost Confidence"
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"Practical"
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"Fast Results"
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"Best Support Ever"
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"Brilliant"

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"Wealth Of Ideas"
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"Extraordinary"
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"Out-Of-The-Box"
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"Shining Professional"
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"Easy To Work With"
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"Uncanny Ability To Understand"
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"Calm Presence"
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"Takes The Edge Off Of Overwhelm"
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"Competent"
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"Compassionate"
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"Pushed Without Nagging"
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"Exactly What I Was Looking For"

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"Best Investment"

>> Read Full Testimonials


The best relationships always begin with a simple hello.

If you think you may need some help to take your membership to the next level, let's set up a time to chat. 

I look forward to meeting you.